Once you have set up an account and completed identity verification, you can purchase and redeem TrueUSD using the following steps.
- Send a wire (minimum $1,000 USD) to our fiduciary partner following the wiring instructions displayed in the TrueUSD app.
- We only receive wire transfers from your bank account
- We will send email confirmation to you once we have received your wire.
- It can take anywhere from 1-5 business days for a wire transfer to complete.
- We DO NOT currently accept ACH or other money transfer services, such as Venmo, TransferWise, PayPal, etc.
- TUSD is minted and transferred to the wallet address provided in the app within 1 business day of your wire settling.
- Visit the TrueUSD app to get your personal TrueUSD redemption address and input your bank account information.
- This redemption address is unique to each TrueUSD user. You will notice that this address is very simple and contains many '0's. You can redeem from any wallet (including exchange wallets) to this address, and all redemptions received by this address will be associated with your TrueUSD account.
- Please do not share your unique redemption address with anyone else.
- Send TUSD (minimum $1,000 TUSD) to your unique redemption address.
- Our fiduciary partner issues a wire to your bank account within 1 business day of TUSD being successfully sent to your redemption address.