Once you have set up a TrustToken account (see How do I get started?), you can purchase and redeem TrueUSD & TrueCurrencies using the following steps.
- Send a wire to our banking partner, using the purchase instructions displayed in the TrustToken app.
- Please note: We DO NOT currently accept ACH or other money transfer services, such as Venmo, TransferWise, PayPal, etc.
- The name on your bank account must match the name on your TrustToken account.
- It can take anywhere from 1-5 business days for a wire transfer to complete.
- We will send email confirmation to you once we have received your wire.
- TrueUSD / TrueCurrency is minted and transferred to the wallet address provided in the app within 1 business day of your wire settling.
- Visit the TrustToken app to input your bank info and receive your unique redemption address.
- This redemption address is unique to each TrustToken user. Please do not share your unique redemption address with anyone else.
- Why is my redemption address so simple?: You will notice that this address is very simple and contains many '0's. This is intentional. You can redeem from any wallet (including exchange wallets) to this address, and all redemptions received by this address will be associated with your TrustToken account.
- Send TrueUSD / TrueCurrency (minimum $1,000) to your unique redemption address.
- Our banking partner issues a wire to your bank account within 1 business day of being successfully sent to your redemption address.