If this is your first time redeeming through TRON network, you will need to activate the TRC20 redemption address. This can be done by adding a TRC20 wallet address to your account.
To add a wallet:
- At the bottom of the dashboard, find the Wallet section and click "Change " or "Add New Wallet Address".
- Select “I want to set up a TRON chain wallet.”
- On the next screen, enter your TRON wallet address starting with “T”.
Noted: Feel free to reach out to support@trueusd.com if it still doesn’t work.